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	<title>2 Big Telecom Guys &#187; small business telephone systems</title>
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	<link>http://2bigtelecomguys.com</link>
	<description>Business Communication &#38; I.T. Tips from the 2 Big Telecom Guys</description>
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		<copyright>2BigTelecomGuys.com 2008</copyright>
		<itunes:author>Rob Metras &amp; Jeff Brodie</itunes:author>
		<itunes:summary>2 Big Telecom Guys Telecast -Business Communication Tips You Can Use</itunes:summary>
		<itunes:explicit>No</itunes:explicit>
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		<item>
		<title>Bandwidth Explained</title>
		<link>http://2bigtelecomguys.com/2010/07/18/bandwidth-explained/</link>
		<comments>http://2bigtelecomguys.com/2010/07/18/bandwidth-explained/#comments</comments>
		<pubDate>Sun, 18 Jul 2010 22:57:59 +0000</pubDate>
		<dc:creator>BigOne</dc:creator>
				<category><![CDATA[Business Communications]]></category>
		<category><![CDATA[Toronto Outsourced IT]]></category>
		<category><![CDATA[small business telephone systems]]></category>
		<category><![CDATA[carriers]]></category>
		<category><![CDATA[Integrated Services Digital Network]]></category>
		<category><![CDATA[isdn]]></category>

		<guid isPermaLink="false">http://2bigtelecomguys.com/?p=157</guid>
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<dt class="wp-caption-dt"><a href="http://commons.wikipedia.org/wiki/File:ADSL_router_with_Wi-Fi_%28802.11_b-g%29.jpg"><img title="Linksys WAG54GS ADSL2+ Modem Router" src="http://upload.wikimedia.org/wikipedia/commons/thumb/f/fe/ADSL_router_with_Wi-Fi_%28802.11_b-g%29.jpg/300px-ADSL_router_with_Wi-Fi_%28802.11_b-g%29.jpg" alt="Linksys WAG54GS ADSL2+ Modem Router" width="300" height="300" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image via <a href="http://commons.wikipedia.org/wiki/File:ADSL_router_with_Wi-Fi_%28802.11_b-g%29.jpg">Wikipedia</a></dd>
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<p>In Episode 16 Rob and Jeff discuss bandwidth and what it means for you.  Various definitions are supplied and then we have a discussion about the various ways you can connect to the Web. Jeff describes the evolution from dialup at 300baud to ISDN ,to ADSL, up to cable and wireless internet and T1 services. While the description of carriers is concentrated on the Greater Toronto area you should find the technical explanations applicable across the globe.</p>
<p><a href="http://2bigtelecomguys.com/2010/07/18/bandwidth-explained/" class="more-link">Read more on Bandwidth Explained&#8230;</a></p>


]]></description>
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<dl class="wp-caption alignright" style="width: 310px;">
<dt class="wp-caption-dt"><a href="http://commons.wikipedia.org/wiki/File:ADSL_router_with_Wi-Fi_%28802.11_b-g%29.jpg"><img title="Linksys WAG54GS ADSL2+ Modem Router" src="http://upload.wikimedia.org/wikipedia/commons/thumb/f/fe/ADSL_router_with_Wi-Fi_%28802.11_b-g%29.jpg/300px-ADSL_router_with_Wi-Fi_%28802.11_b-g%29.jpg" alt="Linksys WAG54GS ADSL2+ Modem Router" width="300" height="300" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image via <a href="http://commons.wikipedia.org/wiki/File:ADSL_router_with_Wi-Fi_%28802.11_b-g%29.jpg">Wikipedia</a></dd>
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<p>In Episode 16 Rob and Jeff discuss bandwidth and what it means for you.  Various definitions are supplied and then we have a discussion about the various ways you can connect to the Web. Jeff describes the evolution from dialup at 300baud to ISDN ,to ADSL, up to cable and wireless internet and T1 services. While the description of carriers is concentrated on the Greater Toronto area you should find the technical explanations applicable across the globe.</p>

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		<title>Planning to Buy a New Small Business Telephone System ?</title>
		<link>http://2bigtelecomguys.com/2008/09/14/planning-to-buy-a-small-business-telephone-system/</link>
		<comments>http://2bigtelecomguys.com/2008/09/14/planning-to-buy-a-small-business-telephone-system/#comments</comments>
		<pubDate>Sun, 14 Sep 2008 02:31:17 +0000</pubDate>
		<dc:creator>The 2 Big Guys</dc:creator>
				<category><![CDATA[Business Communications]]></category>
		<category><![CDATA[small business telephone systems]]></category>
		<category><![CDATA[automatic call distribution]]></category>
		<category><![CDATA[business telephone system]]></category>
		<category><![CDATA[call recording]]></category>
		<category><![CDATA[crm systems]]></category>
		<category><![CDATA[employee satisfaction]]></category>
		<category><![CDATA[professional advice]]></category>

		<guid isPermaLink="false">http://2bigtelecomguys.com/?p=81</guid>
		<description><![CDATA[<p><strong>In Episode 7 we discuss the need for planning before you go to the market to buy a new phone system</strong>. Planning for small business teleommunications or  a small business telephone system is an activity which allows you to see the basic needs you have , the business processes you would like to improve and allow you to present your requirements to vendors in the marketplace.  This planning process also gives the vendors an opportunity to answer your needs. Doing a focused planning exercise also shows you what you can add to either improve customer service, or increase employee satisfaction and productivity.</p>
<p><a href="http://2bigtelecomguys.com/2008/09/14/planning-to-buy-a-small-business-telephone-system/" class="more-link">Read more on Planning to Buy a New Small Business Telephone System ?&#8230;</a></p>


]]></description>
			<content:encoded><![CDATA[<p><strong>In Episode 7 we discuss the need for planning before you go to the market to buy a new phone system</strong>. Planning for small business teleommunications or  a small business telephone system is an activity which allows you to see the basic needs you have , the business processes you would like to improve and allow you to present your requirements to vendors in the marketplace.  This planning process also gives the vendors an opportunity to answer your needs. Doing a focused planning exercise also shows you what you can add to either improve customer service, or increase employee satisfaction and productivity.</p>
<p>You can look at features such as automatic call recording and timing if you are a professional advice based business. There are a number of new features in terms of Automatic Call Distribution (ACD), integration with existing CRM systems, such as Microsoft CRM. Listen in and discover how good planning will benefit you in your small business, which through planned scalability grow to be a larger enterprise.</p>
<p><strong>.<a href="http://2bigtelecomguys.s3.amazonaws.com/Episode7-Planning.mp3">Listen to our 7th Episode-Planning</a></strong></p>

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