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Archive for the ‘small business telephone systems’ Category


Technology Review -Part 2 Irrelevancy & Disruption

Who is Irrelevant Now

In the first Episode of 2012 Technology Review we looked back at tech companies and technologies , such as greening that are prospering and some of those companies that are not with us anymore. In Episode 2 we continue talking about technology shifts in the telecom space and the growth of VOIP and Integrated Telecommunications.

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Technology Review-Where Are They Now?

Technology Review New & Old

In our first Episode of 2012 We want to look back to some of the tech companies and technologies , such as greening that are prospering and some of those that are gone and discuss their demises and the growth of the smaller and more mobile computing platforms and their integration into our daily lives.

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Business Continuity & Survival

Business Continuity

Business Continuity Management and the very survival of your business is the topic of Episode 32 . Both Rob and Jeff have had experience in the importance of business continuity planning and management as well as in the tactical deployment of the plans.

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Call Centers in Your Business

Call Centers in Your SMB

Call Centers and first line customer service in your small and medium sized business is the topic of Episode31 of The 2 Big Telecom Guys. Not the kind of call centers you see with hundreds of agents answering inbound calls or making outbound telemarketing calls. Rather than being afraid of the concept Jeff talks about how you can improve your first line contact by using a small business telephone system with the latest technology to integrate into your existing computer system.

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Microsoft Telephone Servers Are Calling You

Microsoft Telephone Servers & Systems

On Episode 28 of The 2 Big Telecom Guys, Jeff Brodie and Rob Metras discuss the different telephone systems products and telephone servers that are available using Microsoft Software as well as other platforms such as AltiGen, .

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Understanding Unified Communications

What is Unified Communications ?

On this episode of The 2 Big Telecom Guys, Jeff Brodie and Rob Metras discuss the whats and whys of Unified Communications and what it can do for your business.

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Mobile Computing Security & the Mobile Landscape

Mobile Computing Security & the Mobile Landscape

On this episode of The 2 Big Telecom Guys, Jeff Brodie and Rob Metras discuss the the new Mobile Landscape and what it means for all sizes of enterprises.

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Hosted PBX's: The Good ,the Bad, the Ugly

The Good the Bad and the Ugly of Hosted PBX's

On this episode of The 2 Big Telecom Guys, Jeff Brodie and Rob Metras discuss the Hosted PBX or Private Branch Exchange in the Cloud.

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Smartphones – Lower Enterprise Costs

Smartphones and Lower Enterprise Costs

On this episode of The 2 Big Telecom Guys, Jeff Brodie and Rob Metras discuss how the new generation of smartphones are becoming integrated in small and large enterprises.

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Bandwidth Explained

Linksys WAG54GS ADSL2+ Modem Router
Image via Wikipedia

In Episode 16 Rob and Jeff discuss bandwidth and what it means for you. Various definitions are supplied and then we have a discussion about the various ways you can connect to the Web. Jeff describes the evolution from dialup at 300baud to ISDN ,to ADSL, up to cable and wireless internet and T1 services. While the description of carriers is concentrated on the Greater Toronto area you should find the technical explanations applicable across the globe.

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