Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit
Be careful what you believe! The Telecom legacy vendor guys will tell you anything to keep you in there customer pool. That may or may not be a good thing for your business. I have seen the evolution of the Telecom business since 1993, I am relatively new to this business even with my 15 years of experience in Converged Telecom (Computer, Network and Telephone Systems Consulting). I have seen the legacy manufacturers create FUD (Fear Uncertainty Death). around product initiatives to keep there strangle hold on the market .
So when it is time to get a new telephone system for your business get your game plan in order before your to go to the vendors. That is unless you want someone else to tell you what product they sell is right for your business. See if you call one product vendor then they are going to sell you the shoe that they sell, and fit you into it. But ask Cinderella's sisters– not every shoe fits every foot, as Prince Charming was looking for the right fit. See you have to become vigilant like Prince Charming when you are looking for a telecommunications solution for your business. Otherwise the big bad wolf will show up in grandma's clothing. Well you get the rest of the story.
So as business owners what do we need to do when considering new communications solutions for our business. Well first things first, we must focus on the basic needs.Then next look at areas of our business? Where can we improve?
What areas of the business are we focusing on to create bigger business opportunities or greater efficiencies for our business?
What other benefits can we look for?What areas of my business are we looking for efficiencies in either staffing or productivity? There is a lot to think about when it comes to selecting a telecommunications productivity tool for your business,
Please do not make that the mistake that many of my clients have done in the past, only to regret it. That is delegate, or more appropriately dump the task on your admin assistant and tell her to go get a good phone system at a good deal (CHEAP) for your company. What you end up with something cheap that seems like a good deal on the surface. Simply because you were to BUSY to do the work and educate your team to discover what tools you really need.
When you have a plan, it is easy to get the right vendor in front of you, because you know what you want. You stop wasting your time, and vendors time, and you start becoming effective and productive. Working on your business will leapfrog you where you want to go!