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Episode 13 covers the relatively new area ,to small and medium size businesses, of Cloud Computing. We provide some definitions,uses for it and considerations for implementation. SaaS (Software as a Service is one of the uses for the Cloud as well as for scalable storage. This podcast itself is stored in the Cloud on Amazon's S3 Servers to enhance availabilty ,scalability and take the load off our regular server.
Jeff's firm Codefusion Communication Inc. is a Microsoft Gold Certified Partner as well as a Microsoft Small Business Specialist and Rob is a long time Windows user who also has a Mac. Listen in as they discuss this new storage and remote computing method.
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In Episode 12 Rob and Jeff answer the question- Windows 7- Should I Upgrade ? Windows 7 is the latest incarnation of Windows, the Microsoft© Operating System for personal computers.
Upgrading to Windows 7 can be done on most older Pentiums and new Dual Core Intel and AMD processors alike. The benefits of Windows 7 include a new user-friendly GUI interface and less problems with integration than the Windows Vista edition. Primarily this is due to the extensive field testing and integration with a wide variety of other drivers, coupled with the distribution of the beta Release candidate.
Jeff's firm Codefusion Communication Inc. is a Microsoft Gold Certified Partner as well as a Microsoft Small Business Specialist and Rob is a long time Windows user who also has a Mac. Listen in as they discuss this new software.
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In Episode 11 we discuss the importance of having good backup and security systems. We discover what is available now in backups besides the old tape backup systems. Jeff explains virtualization, real-time backup, and secure offsite backup and we discuss the ways you can implement this technology today before the inevitable crash and burn happens. Learn how computer and network support prevent and protect you from peering eyes,spoof attacks,and viruses.
Having good security of your network involves a number of items. Perimeter security,physical security,virus protection,intruder protection are a few of the topics Rob and Jeff discuss as well as the concept of network auditing and insurance.
Episode 11- Backups and Security
If you want to discover if your operation is protected Codefusion Communications would be glad to offer you a Free 27-Point Network Audit. Call us at 1-877-335-9390 to schedule.
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In Episode 10 Jeff and Rob will discuss further options to finding savings in your telecom costs. Using a variety of tools that are readily available you can lower your costs and still get dependable reliable service. If you are a operating branch offices or have multiple locations where your employees and partners work from this will help you . You can integrate your telecom directly into your line of business computer applications and make your customers happier and your team more efficient.
An example of this kind of integration can be seen at CTFusionInfo where dialers, screen pop-ups can easily integrate your VOIP phone system with corporate databases,Salesforce.com, NetSuite, and other CRM applications.
Episode 10- Save Telecom Dollars
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The management of companies look to save money. They look to their internal resources to be able to take on IT tasks. These people generally do not have the background nor expertise to handle these requirements. As such the management sacrifices a resource that understands their business, to do a service that can be performed by a service provider, in less time and for less money. The resource, generally if applied correctly can make the company more money than they are capable of saving the money.
During a down turn economy the indicators are even stronger to look towards outsourcing as a solution, vs. trying to build capacity or capability in house. Focus your resources on your business and the area of expertise that they are familiar with.Use the service of an organization whose business focus it is to provide expert IT services. In Episode 9 Jeff and Rob discuss how you can maximize results, lower headcount, and focus on your own expertise- which may not be IT.
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The economic climate is not improving and more small and medium size businesses are forced to adapt by laying staff off , curtailing expenses and generally being more nimble . In this Episode Jeff and Rob look at some of these issues and discuss opportunities to do more with less, faster and cheaper. Listen for some outsourcing tips.
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In Episode 7 we discuss the need for planning before you go to the market to buy a new phone system. Planning for small business teleommunications or a small business telephone system is an activity which allows you to see the basic needs you have , the business processes you would like to improve and allow you to present your requirements to vendors in the marketplace. This planning process also gives the vendors an opportunity to answer your needs. Doing a focused planning exercise also shows you what you can add to either improve customer service, or increase employee satisfaction and productivity.
You can look at features such as automatic call recording and timing if you are a professional advice based business. There are a number of new features in terms of Automatic Call Distribution (ACD), integration with existing CRM systems, such as Microsoft CRM. Listen in and discover how good planning will benefit you in your small business, which through planned scalability grow to be a larger enterprise.
.Listen to our 7th Episode-Planning
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In Episode 6 we discuss strategies for Lights Out Managements and Statistics Tools for our business and its telecommunication services. Remote management and alarming can keep you in touch with your business 24×7/365 without having service personnel on site. Utilize statistical offerings offered by your carrier and by your telephone switch to allow you to provide great customer service and capture all your
statistics to keep your operational needs met. Be there without being present.
.Listen to our 6th Episode- LightsOut Management & Statistics below.
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In Episode 5 we discover the importance of planning in relocating and making changes for our business and its telecommunication services. By being pro-active and doing detailed planning we can avoid some of those things that come back to bite us. Optimize your business results by taking advantage of new opportunities available at lower costs. Check out our 7 Tips Article below in the right column under Articles for some important questions to ask.
.Listen to our 5th Episode- Moving Locations -2BigTelecom Guys below.
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In this Episode on Long Distance Savings Rob and Jeff discuss how you can make savings across the board in your telecom costs. Learn to use new technologies such as Skype, SIP Trunking and Voice Over Internet Protocol (VOIP) in addition to your current landlines and cell phones. Centralize your services to lower your toll-costs and provide more functionality.
.Listen to our 4th Episode- Long Distance -2BigTelecom Guys below.
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